Let’s get quickly to the point: many people have reported that some Blackberry smartphones just randomly refuse to turn on reporting the error “BB10-0020” – here is how I fixed a phone affected by this problem.
Looking on the BB troubleshooting guide, we can see that the error is related to a bad battery, but it typically isn’t solved by simply replacing the battery. Here I will show you how to fix the problem and I will also comment a little bit about what to me appears as an obvious design fault. The problem is due to a broken connection between the battery connector and the mainboard. Continue reading